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ChexSystems Consumer Assistance
The Chex Systems, Inc. network is comprised of member financial institutions that regularly contribute information on closed checking and savings accounts. ChexSystems shares this information among its member institutions to help them assess the risk of opening new accounts. ChexSystems does not make account opening decisions for its members. Account opening decisions are made by the member institutions based on their internal policies.

This section of the website discusses the following topics:
  • FACTA Free Annual Report
  • Obtain information on your right to a free report.

  • Order Consumer Report
  • If you have been denied an account from a bank or credit union, and ChexSystems was used in the decision process, you can order your consumer report to help you understand what led to this decision.

  • Sample Consumer Report
  • Look at a sample report to see what type of information may be reported to ChexSystems.

  • Identity Theft Information
  • Obtain information about identity theft and place a security alert on your ChexSystems consumer report.

  • Security Freeze
  • Obtain information about placing a Security Freeze on your consumer file.

  • ChexSystems Consumer Score
  • Obtain information about the ChexSystems Consumer Score.

  • Frequently Asked Questions
  • Provides answers to the most frequently asked questions about ChexSystems.

  • State DMV Information
  • Provides state DMV contact information.

  • Contact Chex Systems, Inc.
  • Provides contact information for your convenience.

    Consumer Education
  • Checking Account Tips
  • Provides tips on how to effectively maintain a checking account.

  • Common Mistakes to Avoid
  • Provides tips on how to avoid common mistakes.

  • Impact of Mishandling Accounts
  • Provides information on the various consequences of mishandling a checking account.

  • Check Fraud
  • Provides tips on how to prevent check fraud and what to do if you are a victim of check fraud.

  • Avoid Credit Repair Scams
  • Provides information about avoiding credit repair scams.

  • Second Chance Banking
  • Provides information about second chance checking accounts.

  • Additional Education Information
  • Links to other sites that provide consumer financial information.

     
     
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